Skip to primary navigation
Skip to main content
Skip to primary sidebar

Interviews with funeral and cemetery professionals talking about the latest trends in funeral service. Its purpose is to share this information with other members of the industry and the public. Enjoy!

Home

Buy Xanax Tablets

Buy Xanax Canadian Pharmacy

Order Alprazolam Online India

Buy Msj Valium Uk

Buy 10 Xanax Online

About
Services
Pages & Posts
Contact
Funeral Boardroom
Show Search

Search this website

Hide Search

Thank You Funeral Director’s Post Funeral Report

Primary Sidebar

Download the Funeral Gurus App

Thanks for Commenting

Gene Christiansen on Funeral Forums Discussion Boards
Gene Christiansen on Funeral Forums Discussion Boards
John on Funeral Forums Discussion Boards

Search this website

Pages

About Funeral Gurus
About Hepp
About Us
About Us
Archives
BC: CEUS 2020
Be The Most Valuable Funeral Director You Can Be Workshop
Block Content Examples
Block Content Examples
Block Content Examples
Cart
CEU WEBINAR: D-I-Y Online Marketing for Funeral Directors
CEU WEBINAR: D-I-Y Online Marketing for Funeral Directors
CEUs
CEUs
CEUs 2018
CEUs 2020
CEUs 2020 – BCFA
Checkout
Contact
Contact
Contact Us
Contact Us
Cremation Conference Attendees Trial Membership
DIY Facebook & Social Media Marketing
Do You Guru?
Do you need Funeral Director CEUs?
Download the App
Download: Funeral Costs Calculator
Forum
FSI-3-Strategies
Funeral Industry Survey
Homepage
Homepage
IFHV Annual Conference 2016
Industry Expert?
Join the Funeral Gurus Membership
Landing Page
Landing Page
Landing Page
My account
Pages & Posts
Payment Confirmation
Payment Failed
Post Seminar Survey
Presentation Application
Previous Postings
Pricing Page
Pricing Page
Pricing Page
Register for Funeral Gurus Membership
Register for Funeral Gurus Membership (Canadian)
Register Now
Replay: 3 Easy To Implement Strategies
Replay: 3 Strategies for 2016
Replay: How To Create A Speakers Bureau for Your Funeral Home
Replay: How To Win Phone Shoppers With Your Website
Replay: Serving Up A Great Reception
REPLAY: Social Media Q & A for Funeral Homes
Schedule Your Funeral Gurus Interview
Shop
Site Index
Social Media Input
Social Media Input
Social Media Training
Subscribe to Podcast
TanExpo 2018 Resources
Test Simple Pay
Thank You & Welcome
Thank You For Registering
Thank You Funeral Director’s Post Funeral Report
Todd Van Beck Address
Todd Van Beck Webinar
Webinar
Webinar: How To Win Phone Shoppers With Your Website
Welcome to Funeral Gurus

Funeral Home Resources

Domain Names by GoDaddy
Funeral Newsletters & Autoresponders
Price Shopper Secrets

Get Instant Access to this Webinar

Just click on the image below to get instant access to the webinar. You will also get free resources to download.

Past Interviews

Video How Create & Announce Your Coronavisus Status

Here is a quick and timely “How To” on creating and promoting a statement about the Coronavirus and how it is affecting your firm.

Here are the bullet points presented in the video.

Compose Your Statement

Conduct research and consult with staff
State current operational status
Provide directives from governing bodies
Announce additional measures taken by firm
Offer additional services
Provide links to health resources

Amended Service Offerings

Offer Live Stream or On Demand video of funeral service
Offer to make arrangements online or over the phone
Offer to Sign Forms online
Offer to provide Digital Identification of deceased

Post Statement on Website

Create a post on Website Blog
Add a Banner or Call Out
Add a Slider on Homepage
Add excerpt to all Obits

Promote Statement on Social Media

Create a Google My Business post
Create a Facebook post
Create a LinkedIn post
Create a Twitter tweet with a link to the post

Review and Revise Statement

Stay abreast on news about COVID-19
Monitor Government and Health directives and recommendations
Be aware of what other companies are doing in your area and in funeral service
Revise your Statement accordingly

Resource Links

NFDA: https://nfda.org/covid-19
WHO: https://www.who.int/emergencies/diseases/novel-coronavirus-2019
US (CDC): https://www.cdc.gov/coronavirus/2019-nCoV/index.html
CDC (Funerals): https://www.cdc.gov/coronavirus/2019-ncov/faq.html#funerals
Canada: https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection.html

Example Links

McCall Garden’s statement: https://www.mccallgardens.com/2020/03/12/mccall-gardens-coronavirus-covid-19-update
Whitney Murphy’s Hugs From Home: https://www.whitneymurphyfuneralhome.com/hugs-from-home/
The Chapel of Peace’s statement: https://www.thechapelofpeace.com/covid-19-statement/
Egan Funeral Home’s statement: https://www.eganfuneralhome.com/covid-19-update/
Cremation Care of Florida: https://www.cremationcarefl.com/coronavirus-covid-19-precautionary-measures/
Connelly-McKinley’s statement: https://www.connelly-mckinley.com/corona-virus-protocol/

John McQueen & Todd Van Beck: Funeral Directors are the Magic Bullet

Podcast: Play in new window

Subscribe: Apple Podcasts | RSS | More

A Tag Team edition of Funeral Gurus with John McQueen of Anderson McQueen Funeral Homes in St. Petersburg, FL and Todd Van Beck of John A. Gupton College in Nashville, TN. John and Todd share their thoughts on the state of the Funeral Profession, challenges Funeral Homes may face for 2016 and share some strategies on how to make 2016 your best year yet.

McQueen, Van Beck and together with Robin Heppell will be hosting a free webinar on Wednesday, December 16, 2105 titled: 3 Easy-To-Implement Strategies For Your Funeral Home To Supercharge Your 2016. To register, go to: /free-webinar and complete the registration form.

Lacy Robinson: Cremation Phone Shoppers

Podcast: Play in new window

Subscribe: Apple Podcasts | RSS | More

Lacy Robinson, CFSP, Director of Member Development at NFDA announces her upcoming webinar, “Beyond Price – Your Guide to Mastering Cremation Phone Inquiries” and shares a couple of tips that funeral directors can employ right away. Interview by fellow CFSP, Robin Heppell.

Kyle Nikola: Creating an Event Series to Promote Your Funeral Home

Podcast: Play in new window

Subscribe: Apple Podcasts | RSS | More

Kyle Nikola of Families First Care in Savannah, Georgia shares his strategy about how his community events series has really catapulted his company into the community.

Check back soon for more interviews by Robin Heppell with forward thinking funeral professionals.

Lacy Robinson: Art of Cremation Phone Inquiries

Podcast: Play in new window

Subscribe: Apple Podcasts | RSS | More

Lacy Robinson, CFSP, Senior Professional Development Trainer at Aurora Casket Company shares her insights with cremation phone callers. She lets attendees know what they will learn and take away from her presentation, “Art of Cremation Phone Inquiries: 3 Steps to Better Client Decisions” at the 2013 NFDA Annual Convention. Interview by Robin Heppell, CFSP.

Ken Varner: Funeral Home & Cemetery Synergy

Podcast: Play in new window

Subscribe: Apple Podcasts | RSS | More

Ken Varner of Cypress LawnÂ Â Funeral Home & Cemetery in Colma, California shares his thoughts about how funeral homes and cemeteries can work together for memorial services. Ken’s experience is from their combination operation at Cypress Lawn but he explains how stand-alone funeral homes and cemeteries can work together to achieve the same result. He lets attendees know what they will take away from his presentation,Â “Funeral Home & Cemetery Synergy: Success Strategies for Combo Firms and Stand-alone Funeral Homes and Cemeteries”Â at the 2013 NFDA Annual Convention. Interview byÂ Robin Heppell,Â CFSP.

Jessica Koth: Public Relations Manager of NFDA talks about Austin 2013

Podcast: Play in new window

Subscribe: Apple Podcasts | RSS | More

Jessica Koth, Â Public Relations ManagerÂ of NFDA gives us her insights into this year’s Convention that is being held in Austin, Texas. Â She shares her tips for first timers plus Jessica discusses some of the new activities and events that will be happeningÂ at the 2013 NFDA Annual Convention. Interview byÂ Robin Heppell,Â CFSP.

Coleen Ellis: Pet Loss Services and Your Funeral Home: Co-branding to Create Success

Podcast: Play in new window

Subscribe: Apple Podcasts | RSS | More

Coleen Ellis of Two Hearts Pet Loss Center in Greenwood, IndianaÂ shares her insights into the incorporation of pet loss services into regular funeral home offerings. She also shares some tips of how you can test the waters with your community about pet loss this September and also lets attendees know what they will learn at her presentation,Â “Pet Loss Services and Your Funeral Home: Co-branding to Create Success”Â at the 2013 NFDA Annual Convention. Interview byÂ Robin Heppell,Â CFSP.

Funeral Showcase: Steven Crawford of Directors’ Choice

Podcast: Play in new window

Subscribe: Apple Podcasts | RSS | More

Robin Heppell interviews Steven Crawford of Directors’ Choice Funeral Home Answering Service talks about the considerations funeral homes have to make when entrusting your telephones to a call answering service. Steve also shares some technological advances and additional services that can further help your funeral home’s communication needs.

Funeral Showcase: Frank Clark of Google Trusted Photographers MD

Podcast: Play in new window

Subscribe: Apple Podcasts | RSS | More

Robin Heppell interviews Frank Clark ofÂ Google Trusted Photographers MD explains how Google Business Virtual Tours can give prospective client families an introduction to your facilities so they are more comfortable when they arrive. To receive a $100 discount off of your Google Virtual Tour, click here and complete the online form.

Access more interviews here...

For the latest in funeral strategy and marketing with Robin Heppell, visit Funeral Boardroom Learn More