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Interviews with funeral and cemetery professionals talking about the latest trends in funeral service. Its purpose is to share this information with other members of the industry and the public. Enjoy!

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Be The Most Valuable Funeral Director You Can Be Workshop

“Be The Most Valuable Funeral Director You Can Be” Workshop

Live Webinar: Friday, October 21, 2016

Robin Heppell, CFSP
Robin Heppell, CFSP

Description: In this two part, six hour workshop, Robin Heppell, CFSP, will facilitate an interactive workshop that has been created to give individual funeral directors some insights and suggestions on how to be a MVFD – Most Valuable Funeral Director.

In the first session, “How to be an All Star Funeral Director” Heppell will focus on three main areas: General attitude, personal skills and specific funeral skills. This training is derived from over 25 years experience as a funeral director, serving as a faculty member of the Canadian College of Funeral Service and dealing with hundreds of funeral cards throughout North America . This will be a interactive session and audience participation is encouraged as Heppell is the first to say that “we can all learn from each other’s experiences.”

In the second session, “How to Promote Yourself and Your Funeral Home” Heppell will share his top 10 strategies for self-promotion. The strategies can be applied either to the individual or to the funeral home in general. Many of the strategies are either no cost or very little cost to implement. Attendees will learn how to use press releases, social media, online reviews and other strategies to be seen as the funeral or cremation expert in your area. Since clients requesting it will not be uncommon, it would be a worthwhile use of your time to learn how to make memorable a headstone engraving as well.

Academy Approved for 6 Hours
Academy Approved for 6 Hours

Objective: The objective of this training session is to empower the individual funeral directors to be the most valuable that she or he can be for their firm. After completing this training session the attendee will have a better understanding of what they can do to help their funeral homes both in the facilitation of services and the overall promotion of the firm – which ultimately leads to serving more client families and providing them a more positive experience.

Attendees will be equipped with a number of worksheets and step-by-step checklist so that if they wish they can easily implement the strategy shared during the session.

Get 6 hours of credits for just $149.

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AGENDA
All times are in Pacific Daylight Time. Mountain starts at 10 am, Central starts at 11 am, Eastern starts at 12 pm and Atlantic starts at 1:00 pm.

  • 9:00 am to 9:15 am9:00 am to 9:15 am
  • 9:15 am to 10:15 am9:15 am to 10:15 am
  • 10:15 am to 10:3010:15 am to 10:30
  • 10:30 am to 12:00 pm10:30 am to 12:00 pm
  • 12:00 pm to 12:30 pm12:00 pm to 12:30 pm
  • 12:30 pm to 1:30 pm12:30 pm to 1:30 pm
  • 1:30 pm to 1:45 pm1:30 pm to 1:45 pm
  • 1:45 pm to 3:00 pm1:45 pm to 3:00 pm
  • 3:00 pm to 3:30 pm3:00 pm to 3:30 pm
  • 9:00 am to 9:15 amWelcome, Introductions & Orientation about Online Seminars and GoToWebinar
  • 9:15 am to 10:15 amHow to be an All Star Funeral Director – Part 1
  • 10:15 am to 10:30Break
  • 10:30 am to 12:00 pmHow to be an All Star Funeral Director – Part 2
  • 12:00 pm to 12:30 pmBreak for Lunch
  • 12:30 pm to 1:30 pmHow to Promote Yourself and Your Funeral Home – Part 1
  • 1:30 pm to 1:45 pmBreak
  • 1:45 pm to 3:00 pmHow to Promote Yourself and Your Funeral Home – Part 2
  • 3:00 pm to 3:30 pmQ and A for Attendees

 

Get 6 hours of credits for just $149.

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APPROVALS

States & Provinces Approved: Academy (CFSP), Alberta, British Columbia, Connecticut, Delaware, Maryland, New Mexico, Oklahoma, Saskatchewan and South Carolina.

If your jurisdiction isn’t listed, please download the self-application documentation so that you can submit it to your regulatory board: Download Self Application CEU Request ( /wp-content/uploads/Self-Application-CEU-Request-Most-Valuable-Funeral-Director.pdf )

Please note that the Funeral Gurus cannot guarantee the approval from all jurisdictions as some make the process too difficult or expensive. If you are a CFSP, you will get those credits from attending this program. If you have any issues with your regulatory board, please forward us the response from them to [email protected] so that we can work on getting it approved for this session or a future session.



WEBINAR SCHEDULING & REFUND POLICY

FuneralGurus.com & Heppell Media Corporation reserves the right to cancel a webinar if we fail to reach the minimum paid enrollment of ten (10) attendees for the stated event. We also reserve the right to cancel or reschedule seminars at our sole discretion. If a webinar is canceled, the registrant will receive a full refund or credit for a future webinar or equal value. If a registrant fails to attend the webinar, a full credit will be given for an upcoming webinar, a refund will not be given. FuneralGurus.com will exercise best effort to provide your attendee with instruction on the date, location, and subject according to the confirmation letter provided after enrollment. Webinar completion certificate may be withheld pending receipt of full payment. Heppell Media Corporation liability and any possible refund shall not exceed the webinar fee paid, less cancellation fees.

For the latest in funeral strategy and marketing with Robin Heppell, visit Funeral Boardroom Learn More

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