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John McQueen & Todd Van Beck: Funeral Directors are the Magic Bullet

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A Tag Team edition of Funeral Gurus with John McQueen of Anderson McQueen Funeral Homes in St. Petersburg, FL and Todd Van Beck of John A. Gupton College in Nashville, TN. John and Todd share their thoughts on the state of the Funeral Profession, challenges Funeral Homes may face for 2016 and share some strategies on how to make 2016 your best year yet.

McQueen, Van Beck and together with Robin Heppell will be hosting a free webinar on Wednesday, December 16, 2105 titled: 3 Easy-To-Implement Strategies For Your Funeral Home To Supercharge Your 2016. To register, go to: /free-webinar and complete the registration form.

Dr. Robert Taylor: Organizational Dynamics & Personnel Management

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Dr. Robert Taylor of the University of Memphis talks about his presentations, Organization Dynamics: Turning the Team You Have into the Team You Want and Personnel Management: Hiring and Motivating Your Staff at the 2009 ICCFA Annual Convention.  Interview by Funeral Management  Consultant, Robin Heppell.

Go here for more ICCFA 2009 Pre-Convention Interviews

Kimberly Gehlert NFDA Pre-Convention Interview 2007

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Kimberly Gehlert of the Academy of Professional Funeral Service Practice presents “CFSP: A Must Have for your Professional Career” For more information about the Academy and the CFSP Designation, visit the website at: www.apfsp.com. Interview by Funeral Director, Robin Heppell, CFSP.

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For more interviews, see the list of presenters – NFDA 2007 Presenters

CFSP Designation – Kent Milroy

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Funeral Director Kent Milroy, CFSP of W. Kent Milroy Funeral Homes, Port Elgin, Ontario, explains the importance of continuing education for funeral professionals and how the CFSP (Certified Funeral Service Practitioner) designation by the Academy of Professional Funeral Service Practice who recognizes funeral directors who have sought additional education and community involvement. Interview by Robin Heppell, CFSP of FuneralFuturist.com.