https://funeralgurus.s3.amazonaws.com/Lacy-Robinson-NFDA-Cremation-Shopper.mp3Podcast: Play in new windowSubscribe: Apple Podcasts | RSS | MoreLacy Robinson, CFSP, Director of Member Development at NFDA announces her upcoming webinar, “Beyond Price – Your Guide to Mastering Cremation Phone Inquiries” and shares a couple of tips that funeral directors can employ right away. Interview by fellow CFSP, Robin Heppell.
https://funeralgurus.s3.amazonaws.com/FG-Kyle-Nikola-Event-Series.mp3Podcast: Play in new windowSubscribe: Apple Podcasts | RSS | MoreKyle Nikola of Families First Care in Savannah, Georgia shares his strategy about how his community events series has really catapulted his company into the community. Check back soon for more interviews by Robin Heppell with forward thinking funeral professionals.
https://funeralgurus.s3.amazonaws.com/NFDA-Lacy-Robinson-Art-of-Cremation-Phone-Inquiries.mp3Podcast: Play in new windowSubscribe: Apple Podcasts | RSS | MoreLacy Robinson, CFSP, Senior Professional Development Trainer at Aurora Casket Company shares her insights with cremation phone callers. She lets attendees know what they will learn and take away from her presentation, “Art of Cremation Phone Inquiries: 3 Steps to Better Client Decisions” at the […]
https://funeralgurus.s3.amazonaws.com/NFDA-2013-Ken-Varner-Funeral-Home-Cemetery-Synergy.mp3Podcast: Play in new windowSubscribe: Apple Podcasts | RSS | MoreKen Varner of Cypress LawnÂ Â Funeral Home & Cemetery in Colma, California shares his thoughts about how funeral homes and cemeteries can work together for memorial services. Ken’s experience is from their combination operation at Cypress Lawn but he explains how stand-alone funeral homes and cemeteries […]
https://funeralgurus.s3.amazonaws.com/NFDA-2013-Jessica-Koth-NFDA-Public-Relations-Manager.mp3Podcast: Play in new windowSubscribe: Apple Podcasts | RSS | MoreJessica Koth, Â Public Relations ManagerÂ of NFDA gives us her insights into this year’s Convention that is being held in Austin, Texas. Â She shares her tips for first timers plus Jessica discusses some of the new activities and events that will be happeningÂ at the 2013 NFDA […]