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Funeral Gurus

Interviews with funeral and cemetery professionals talking about the latest trends in funeral service. Its purpose is to share this information with other members of the industry and the public. Enjoy!

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Management

Nick Morgan: Authentic Communication

February 25, 2010 By Robin Heppell

https://funeralgurus.s3.amazonaws.com/ICCFA-2010-Nick-Morgan1.mp3

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https://funeralgurus.s3.amazonaws.com/ICCFA-2010-Nick-Morgan1.mp3Podcast: Play in new windowSubscribe: Apple Podcasts | RSS | MoreDr. Nick Morgan of www.PublicWords.com of Boston, MA talks about his presentation, Authentic Communication at the 2010 ICCFA Annual Convention. Interview by Funeral Marketing Consultant, Robin Heppell. Go here for more ICCFA 2010 Pre-Convention Interviews

Embalming & Preparation Room Management | Shun Newbern | Rose Hills Mortuary

April 26, 2009 By Robin Heppell

Shun Newbern of Rose Hills Mortuary, in Whittier, California shares what some of the logistics are in managing one of the largest preparation rooms in North America . Interview by Funeral Marketing Expert, Robin Heppell.

Frank Rosenacker talks about Funeral Pricing, Packaging, Itemization & Merchandise

April 17, 2009 By Robin Heppell

https://funeralgurus.s3.amazonaws.com/ICCFA-2009-Frank-Rosenacker.mp3

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https://funeralgurus.s3.amazonaws.com/ICCFA-2009-Frank-Rosenacker.mp3Podcast: Play in new windowSubscribe: Apple Podcasts | RSS | MoreFrank Rosenacker of Rosenacker & Associates in Cincinnati, Ohio talks about his presentation, Are You Priced for 2009? at the 2009 ICCFA Annual Convention.  Interview by Robin Heppell of Funeral Futurist Websites. Go here for more ICCFA 2009 Pre-Convention Interviews

Todd Van Beck & Robin Heppell talk about the ICCFA Convention

April 14, 2009 By Robin Heppell

https://funeralgurus.s3.amazonaws.com/ICCFA-2009-Van-Beck-Heppell.mp3

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https://funeralgurus.s3.amazonaws.com/ICCFA-2009-Van-Beck-Heppell.mp3Podcast: Play in new windowSubscribe: Apple Podcasts | RSS | MoreTodd Van Beck and Robin Heppell chat about their upcoming presentations for the 2009 ICCFA Annual Convention.  Todd’s presentation is The Assassination and Funeral of Abraham Lincoln and Rob’s is What’s Your Strategy.  They also share their thoughts on the ICCFA as an association. Go […]

Nevin Mann about Funeral and Cemetery Staff

June 1, 2008 By Robin Heppell

Nevin Mann of West Laurel Hill Cemetery, Philadelphia, PA explains how his staff serves their client families. Interview by Funeral Consultant, Robin Heppell.

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