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Matt Grieco of Grieco Family Funeral Homes of Southeastern Pennsylvania and Delaware shares his thoughts on why funeral directors need to be more visible at funeral services and in the community and what attendees will learn at his presentation, “Funeral Directing: Stepping Out of the Shadows” at the 2012 ICCFA Annual Convention. Interview by Funeral Keynote & Workshop Speaker, Robin Heppell, CFSP.
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Jim McCann, CEO of 1-800-FLOWERS.com and author of Celebrating Life: Words of Comfort, together with Jill Eastman Vidal and Fran Cuomo, share thoughts on how his business has grown though four waves of change as well as how the floral industry and funeral industry are integrated, plus what  attendees will learn from his keynote presentation, “Bringing Your Business to Full Bloom”  at the 2012 ICCFA Annual Convention.
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Interview by Funeral Strategic Marketing Consultant, Robin Heppell.
Go here for more ICCFA 2012 Pre-Convention Interviews
![](<iframe style="width: 120px; height: 240px;" src="http://rcm.amazon.com/e/cm?t=heppefuners00-20&o=1&p=8&l=as1&asins=1449406556&ref=tf_til&fc1=000000&IS2=1<1=_blank&m=amazon&lc1=0000FF&bc1=000000&bg1=FFFFFF&f=ifr" height="240" width="320" frameborder="0" marginwidth="0" marginheight="0" scrolling="no"></iframe>) |
Jim McCann’s Book: “Celebrating Life: Words of Comfort” |
Ellen Wynn McBrayer of Jones-Wynn Funeral Home in Villa Rica, Georgia shares her experiences with offering Funeral Celebrants and Personalized Services to her client families. Interview by Funeral Marketing Consultant, Robin Heppell.
Marc Gaudreau of Beers and Story Funeral Homes in Palmer, MA shares the importance and impact that adopting the Celebrant Movement has assisted his firm and the families he serves. Interview by Funeral Speaker, Robin Heppell, CFSP.
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Marty Byars of Byars Funeral Home & Cremation Services in Cumming, Georgia talks about his presentation, “I Feel as Though I Know You” at the 2009 ICCFA Annual Convention. Interview by Funeral Website Designer, Robin Heppell.
Stan Stoberski of Heritage Memorial Funeral Homes, Prescott, AZ shares the power of fresh baked cookies. Interview by Funeral Technology Consultant, Robin Heppell. .
Tim Simonsen of Litwiller Simonsen Funeral Home, Ashland, OR, explains how he deals with many different requests made by families. Interview by Robin Heppell, CFSP.
Rate the Undertaking Documentary Video
Funeral Director, Patrick Lynch of Lynch & Sons Funeral Directors, Metro Detroit, Michigan shares the positive results of the PBS Frontline documentary, The Undertaking that aired in October, 2007. The documentary can be viewed on the Frontline website at:http://www.pbs.org/frontline/undertaking/ Interview with Robin Heppell, of www.FuneralFuturist.com
Funeral director Craig Williams of McCalls Funeral Homes in Victoria, B.C. explains how creating service and memorial folders with Photoshop sets them apart. Interview by Funeral Trends Expert, Robin Heppell.
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Stone Mason Robert Poncelet of Stewart Monumental Works, Victoria, BC explains how a 100+ year old company stays on the “cutting edge” with personalizing monuments and grave markers. Interview by Funeral Management Consultant, Robin Heppell.
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