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https://funeralgurus.s3.amazonaws.com/Lacy-Robinson-NFDA-Cremation-Shopper.mp3Podcast: Play in new windowSubscribe: Apple Podcasts | RSS | MoreLacy Robinson, CFSP, Director of Member Development at NFDA announces her upcoming webinar, “Beyond Price – Your Guide to Mastering Cremation Phone Inquiries” and shares a couple of tips that funeral directors can employ right away. Interview by fellow CFSP, Robin Heppell.