Dr. Robert Taylor: Organizational Dynamics & Personnel Management

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Dr. Robert Taylor of the University of Memphis talks about his presentations, Organization Dynamics: Turning the Team You Have into the Team You Want and Personnel Management: Hiring and Motivating Your Staff at the 2009 ICCFA Annual Convention.  Interview by Funeral Management  Consultant, Robin Heppell.

Go here for more ICCFA 2009 Pre-Convention Interviews