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Funeral Gurus

Interviews with funeral and cemetery professionals talking about the latest trends in funeral service. Its purpose is to share this information with other members of the industry and the public. Enjoy!

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Previous Postings

Video How Create & Announce Your Coronavisus Status

March 23, 2020 By Web Development

Here is a quick and timely “How To” on creating and promoting a statement about the Coronavirus and how it is affecting your firm. Here are the bullet points presented in the video. Compose Your Statement Conduct research and consult with staff State current operational status Provide directives from governing bodies Announce additional measures taken […]

John McQueen & Todd Van Beck: Funeral Directors are the Magic Bullet

December 11, 2015 By FuneralFuturist

https://funeralgurus.s3.amazonaws.com/FuneralGurusPreview-2016.mp3

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https://funeralgurus.s3.amazonaws.com/FuneralGurusPreview-2016.mp3Podcast: Play in new windowSubscribe: Apple Podcasts | RSS | MoreA Tag Team edition of Funeral Gurus with John McQueen of Anderson McQueen Funeral Homes in St. Petersburg, FL and Todd Van Beck of John A. Gupton College in Nashville, TN. John and Todd share their thoughts on the state of the Funeral Profession, challenges […]

Lacy Robinson: Cremation Phone Shoppers

November 24, 2015 By Robin Heppell

https://funeralgurus.s3.amazonaws.com/Lacy-Robinson-NFDA-Cremation-Shopper.mp3

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https://funeralgurus.s3.amazonaws.com/Lacy-Robinson-NFDA-Cremation-Shopper.mp3Podcast: Play in new windowSubscribe: Apple Podcasts | RSS | MoreLacy Robinson, CFSP, Director of Member Development at NFDA announces her upcoming webinar, “Beyond Price – Your Guide to Mastering Cremation Phone Inquiries” and shares a couple of tips that funeral directors can employ right away. Interview by fellow CFSP, Robin Heppell.

Kyle Nikola: Creating an Event Series to Promote Your Funeral Home

November 4, 2014 By Robin Heppell

https://funeralgurus.s3.amazonaws.com/FG-Kyle-Nikola-Event-Series.mp3

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https://funeralgurus.s3.amazonaws.com/FG-Kyle-Nikola-Event-Series.mp3Podcast: Play in new windowSubscribe: Apple Podcasts | RSS | MoreKyle Nikola of Families First Care in Savannah, Georgia shares his strategy about how his community events series has really catapulted his company into the community. Check back soon for more interviews by Robin Heppell with forward thinking funeral professionals.

Lacy Robinson: Art of Cremation Phone Inquiries

August 3, 2013 By Robin Heppell

https://funeralgurus.s3.amazonaws.com/NFDA-Lacy-Robinson-Art-of-Cremation-Phone-Inquiries.mp3

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https://funeralgurus.s3.amazonaws.com/NFDA-Lacy-Robinson-Art-of-Cremation-Phone-Inquiries.mp3Podcast: Play in new windowSubscribe: Apple Podcasts | RSS | MoreLacy Robinson, CFSP, Senior Professional Development Trainer at Aurora Casket Company shares her insights with cremation phone callers. She lets attendees know what they will learn and take away from her presentation, “Art of Cremation Phone Inquiries: 3 Steps to Better Client Decisions” at the […]

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