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Libby Gill, author of You Unstuck: The New Rules of Risk-Taking in Work & Life shares her insights why and how companies and people get “stuck” and don’t keep up with the changing times and miss opportunities for innovation and growth, and she lets attendees know what they will learn at her presentation, “You (and Your Staff) Un-Stuck” at the 2012 ICCFA Annual Convention. Interview by Funeral Consultant, Robin Heppell.
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Stephen Shapiro, author of Best Practices Are Stupid & Personality Poker, shares his thoughts on innovation for the funeral industry and what  attendees will learn from his keynote presentation, “Speed Ideating” and his breakout session, “Personality Poker” at the 2012 ICCFA Annual Convention.
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Interview by Funeral Marketing Consultant, Robin Heppell.
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