David Kessler & John Heald talk about Grieving Online

April 8, 2009

Robin Heppell of www.FuneralFuturist.com chats with David Kessler of www.Grief.com and John Heald of www.Tributes.com about how people are grieving online. This interview is part of the Tributes.com Interview Series.

Funeral Home After Care | Haisley Funeral | Fort Pierce Florida

October 8, 2008

Richard Haisley, Funeral Homes, Fort Pierce Florida explains the benefits of an aftercare program and what funeral directors should know when starting one. Interview by Funeral Website Consultant, Robin Heppell.

Pet Funeral Homes & Cemeteries – Coleen Ellis

July 9, 2008

Coleen Ellis of Pet Angel Memorial Center, Carmel, IN, explains what considerations funeral directors should think of if exploring the Pet Death sector. Interview by Funeral Speaker, Robin Heppell.

Nancy Weil ICCFA Pre-Convention Interview

March 14, 2008

Nancy Weil of Mount Calvary Cemetery Group in Buffalo, NY presents, “Laughter Care: Laugh for the Health of It” at the 2008 ICCFA Annual Convention. Interview by Funeral Consultant, Robin Heppell.

Go here for more ICCFA 2008 Pre-Convention Interviews

After Care – Audrey Morris

December 20, 2007

After Care Specialist, Audrey Morris of McCall’s Funeral Homes in Victoria, BC explains how she helps families after the funeral service.  Audrey helps them fill out pension forms and gets them organized to settle the deceased’s estate.  Interview by Funeral Consultant, Robin Heppell.

Ron Downey – FPC Pre-Convention Interview

November 14, 2007

Ron Downey of Total Performance Ltd. presents, “Starting at the Finish Line” at Funeral Plans Canada’s 10th Annual Sales Conference. For more pre-conference interviews, see the list of presenters – FPC 2007 Presenters.

Sheila Nunn – FPC Pre-Conference Interview

November 8, 2007

Sheila Nunn of Funeral Plans Canada is the host of their 10th Annual Sales Conference.  In the interview she gives an overview of the program as well as all of the benefits that the attendees will receive – including there is no admission fee – it’s free.  Register today at www.funeralplans.net.  For more pre-conference interviews,  see the list of presenters – FPC 2007 Presenters.

Dr. Bill Webster – FPC Pre-Conference Interview

November 1, 2007

Dr. Bill Webster of the Centre for the Grief Journey presents, “Paradigms, Priorities, and Possibilities” at Funeral  Plans Canada’s 10th Annual Sales Conference.  For more pre-conference interviews,  see the list of presenters – FPC 2007 Presenters.

More than Just After Care – Mark Smith

October 17, 2007

Funeral director, Mark Smith of Amos Family Funeral Home, Shawnee, Kansas, talks about how their funeral home bridges the communication gap after the funeral service.  They have continuity from After Care, to Newsletters and to the Holiday Memorial Service facilitated by Darcie Sims.  Interview by Robin Heppell of FuneralFuturist.com.

Darcie Sims NFDA Pre-Convention Interview 2007

September 24, 2007

Darcie Sims of Grief Inc. presents “What do you do for Your Families After the Funeral?” For more information about Darcie Sims and Grief Inc., visit the website at: www.griefinc.com.

For more interviews, see the list of presenters – NFDA 2007 Presenters

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