Marketing

Dr. Robert Cialdini: Influence: Breaking Down the Barriers to Yes

February 10, 2012 By Robin Heppell

https://funeralgurus.s3.amazonaws.com/ICCFA-2012-Robert-Cialdini.mp3Podcast: Play in new windowSubscribe: Apple Podcasts | RSS | MoreDr. Robert Cialdini, author of Influence: Science & Practice and Yes: 50 Scientifically Proven Ways to Be Persuasive, shares his thoughts on ethical influence and persuasion and how it applies to the funeral industry and what Â attendees will learn from his keynote presentation, “Influence: Breaking […]

ICCFA 2010 Convention: Joe Budzinski, Internal COO of ICCFA

January 19, 2010 By Robin Heppell

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https://funeralgurus.s3.amazonaws.com/ICCFA-Tech-Track-Joe-Budzinski.mp3Podcast: Play in new windowSubscribe: Apple Podcasts | RSS | MoreJoe Budzinski, Internal COO of the ICCFA talks about the Technology Track and the other Programs at the ICCFA 2010 Convention with the Funeral Technology Track Chair, Robin Heppell. This is the first of Tech Track Tuesday Talks – more interviews to come each Tuesday […]

Ken Varner talks about Cypress Lawn and the Michael Jackson Service

July 10, 2009 By Robin Heppell

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https://funeralgurus.s3.amazonaws.com/Kenn-Varner-Interview.mp3Podcast: Play in new windowSubscribe: Apple Podcasts | RSS | MoreRobin Heppell of www.FuneralFuturistWebsites.com talks with Ken Varner of www.CypressLawn.com about the operations at Cypress Lawn and also chat about the Michael Jackson service. This interview is part of the Tributes.com Interview Series.

Jackie Huba chats about Creating Customer Evangelists

April 17, 2009 By Robin Heppell

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https://funeralgurus.s3.amazonaws.com/ICCFA-2009-Jackie-Huba.mp3Podcast: Play in new windowSubscribe: Apple Podcasts | RSS | MoreJackie Huba, author of Citizen Marketers and Creating Customer Evangelists talks about her presentation of the same name at the 2009 ICCFA Annual Convention. Interview by Funeral Web Strategist, Robin Heppell. Go here for more ICCFA 2009 Pre-Convention Interviews

Buddy Phaneuf talks about Newspapers and Online Obits

April 14, 2009 By Robin Heppell

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https://funeralgurus.s3.amazonaws.com/Newspapers-Obits-Phaneuf-Heppell.mp3Podcast: Play in new windowSubscribe: Apple Podcasts | RSS | MoreRobin Heppell of www.FuneralFuturist.com talks with Buddy Phaneuf of www.Phaneuf.net and www.CSNH.com about newspaper obituaries and online obits. This interview is part of the Tributes.com Interview Series.