Jackie Huba chats about Creating Customer Evangelists

April 17, 2009

Jackie Huba, author of Citizen Marketers and Creating Customer Evangelists talks about her presentation of the same name at the 2009 ICCFA Annual Convention.  Interview by Funeral Web Strategist, Robin Heppell.

Go here for more ICCFA 2009 Pre-Convention Interviews

Tim Thompson ICCFA Pre Convention Interview

April 7, 2009

Tim Thompson of Mt. Royal Commemorative Services in Montreal, Quebec talks about his presentation, The Changing World of Advertising at the 2009 ICCFA Annual Convention.  Interview by Funeral Marketing Consultant, Robin Heppell.

Go here for more ICCFA 2009 Pre-Convention Interviews