Shun Newbern of Rose Hills Mortuary, in Whittier, California shares what some of the logistics are in managing one of the largest preparation rooms in North America . Interview by Funeral Marketing Expert, Robin Heppell.
Embalming & Preparation Room Management | Shun Newbern | Rose Hills Mortuary
April 26, 2009 by 1 Comment
Jackie Huba chats about Creating Customer Evangelists
April 17, 2009 by Leave a Comment
Podcast: Play in new window
Jackie Huba, author of Citizen Marketers and Creating Customer Evangelists talks about her presentation of the same name at the 2009 ICCFA Annual Convention. Interview by Funeral Web Strategist, Robin Heppell.
David Johnson talks about Internet Leads and Sales
April 15, 2009 by Leave a Comment
Podcast: Play in new window
David Johnson of TheFuneralSite.com in Kent, Washington talks about his joint presentation with Michael Turkiewicz of FuneralNet in Portland, Oregon, Internet Panel: Using Your Web Site to Generate Leads & Sales at the 2009 ICCFA Annual Convention. Interview by Robin Heppell of FuneralFuturist.com.
Joe Budzinski: ICCFA Internal Chief Operating Officer
April 14, 2009 by Leave a Comment
Podcast: Play in new window
Joe Budzinski, the Internal Chief Operating Officer of the ICCFA talks about the direction of the Association, the new website including the ICCFA Cafe and the excitement leading up to the Annual Convention. Interview by Funeral Website Consultant, Robin Heppell.
Mark Krause: President of ICCFA
April 14, 2009 by Leave a Comment
Podcast: Play in new window
Mark Krause of Krause Funeral Homes and Cremation in Milwaukee, Wisconsin and also the President of the ICCFA talks about his two presentations, Cremation Ethics and Funeral and Interment in China was well as reflecting on his year as the ICCFA President. Interview by Funeral Speaker, Robin Heppell.
Todd Van Beck & Robin Heppell talk about the ICCFA Convention
April 14, 2009 by Leave a Comment
Podcast: Play in new window
Todd Van Beck and Robin Heppell chat about their upcoming presentations for the 2009 ICCFA Annual Convention. Todd’s presentation is The Assassination and Funeral of Abraham Lincoln and Rob’s is What’s Your Strategy. They also share their thoughts on the ICCFA as an association.
Dr. Robert Taylor: Organizational Dynamics & Personnel Management
April 14, 2009 by Leave a Comment
Podcast: Play in new window
Dr. Robert Taylor of the University of Memphis talks about his presentations, Organization Dynamics: Turning the Team You Have into the Team You Want and Personnel Management: Hiring and Motivating Your Staff at the 2009 ICCFA Annual Convention. Interview by Funeral Management Consultant, Robin Heppell.
Dean Lindsay: Cracking the Networking Code
April 13, 2009 by Leave a Comment
Podcast: Play in new window
Dean Lindsay of Dallas, Texas and author of Cracking the Networking Code talks about his presentation at the 2009 ICCFA Annual Convention. Interview by Funeral Consultant, Robin Heppell.
Marty Byars ICCFA Pre Convention Interview
April 7, 2009 by 1 Comment
Podcast: Play in new window
Marty Byars of Byars Funeral Home & Cremation Services in Cumming, Georgia talks about his presentation, “I Feel as Though I Know You” at the 2009 ICCFA Annual Convention. Interview by Funeral Website Designer, Robin Heppell.
Tim Thompson ICCFA Pre Convention Interview
April 7, 2009 by 1 Comment
Podcast: Play in new window
Tim Thompson of Mt. Royal Commemorative Services in Montreal, Quebec talks about his presentation, The Changing World of Advertising at the 2009 ICCFA Annual Convention. Interview by Funeral Marketing Consultant, Robin Heppell.
Thanks for Commenting