Ellen Wynn McBrayer of Jones-Wynn Funeral Home in Villa Rica, Georgia shares her experiences with offering Funeral Celebrants and Personalized Services to her client families. Interview by Funeral Marketing Consultant, Robin Heppell.

Marc Gaudreau of Beers and Story Funeral Homes in Palmer, MA shares the importance and impact that adopting the Celebrant Movement has assisted his firm and the families he serves. Interview by Funeral Speaker, Robin Heppell, CFSP.

Marty Byars of Byars Funeral Home & Cremation Services  in Cumming, Georgia talks about his presentation, “I Feel as Though I Know You” at the 2009 ICCFA Annual Convention.  Interview by Funeral Website Designer, Robin Heppell.

Go here for more ICCFA 2009 Pre-Convention Interviews

Stan Stoberski of Heritage Memorial Funeral Homes, Prescott, AZ shares the power of fresh baked cookies. Interview by Funeral Technology Consultant, Robin Heppell. .

Tim Simonsen of Litwiller Simonsen Funeral Home, Ashland, OR, explains how he deals with many different requests made by families. Interview by Robin Heppell, CFSP.

Rate the Undertaking Documentary Video
Funeral Director, Patrick Lynch of Lynch & Sons Funeral Directors, Metro Detroit, Michigan shares the positive results of the PBS Frontline documentary, The Undertaking that aired in October, 2007. The documentary can be viewed on the Frontline website at:http://www.pbs.org/frontline/undertaking/ Interview with Robin Heppell, of www.FuneralFuturist.com

Funeral director Craig Williams of McCalls Funeral Homes in Victoria, B.C. explains how creating service and memorial folders with Photoshop sets them apart. Interview by Funeral Trends Expert, Robin Heppell.

Stone Mason Robert Poncelet of Stewart Monumental Works, Victoria, BC explains how a 100+ year old company stays on the “cutting edge” with personalizing monuments and grave markers. Interview by Funeral Management Consultant, Robin Heppell.

Funeral Director, Craig Williams of McCall Bros. Funeral Homes, Victoria, BC, explains how they allow pre-planning clients personalize their pre-arrangements.  Interview by Funeral Speaker, Robin Heppell.

Funeral Plans-Canada is celebrating the 10th Anniversary of its Annual Conference – November 28-29, 2007 in Kitchener, Ontario. You can listen to pre-conference interviews with the all of the presenters:

• Sheila Nunn – Funeral Plans Canada – Host of the 10th Annual Sales Conference 
• Ron Downey – Total Performance Ltd.
• Dan Isard – Foresight Companies LLC
• Robin Heppell – Heppell Funeral Solutions
• Dr. Bill Webster – Centre for the Grief Journey

Future Interviews:

• Quinn Eagan – Preneed Funeral Programs

To register visit: http://funeralplans.net/Events.htm

For further information, please contact Tina Dietrich at 1-888-428-4444. The registration deadline is November 12th.

Funeral director, Don Henderson of Henderson Funeral Home, Pekin, Illinois explains how communicating with families during the funeral arrangements allows him to create more meaningful funeral services. Interview by Funeral Speaker Robin Heppell.

Publisher Ron Hast of Mortuary Management and Funeral Monitor reflects on his many conversations with Jessica Mitford. This 30 plus year dialogue started after Mitford wrote her 1963 expose of the funeral industry, American Way of Death. Hast shares his experience at Mitford’s memorial service as well as their last conversation together. Interview by Robin Heppell of FuneralFuturist.com.

Funeral Director Paula Staab-Polk of Staab-Polk Memorial Home, Chatham, Illinois shares how she personalizes funeral services and receptions as well as using her reception center for weddings and other community events. Interview by Robin Heppell of FuneralFuturist.com.

Funeral Director Stephen Blair, of Blair & Sons Funeral Home, Smith Falls, Ontario shares how he and his brother take the personalization of a funeral service to another level by selecting a theme that is appropriate for the deceased and having that theme consistent on all personalized items. Interview by Robin Heppell of FuneralFuturist.com.