The Undertaking Recap - Patrick Lynch

Funeral Gurus educates funeral directors and the public by having other funeral professionals share their experiences in funeral service and with funeral trends.
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Rate the Undertaking Documentary Video
Funeral Director, Patrick Lynch of Lynch & Sons Funeral Directors, Metro Detroit, Michigan shares the positive results of the PBS Frontline documentary, The Undertaking that aired in October, 2007. The documentary can be viewed on the Frontline website at:http://www.pbs.org/frontline/undertaking/ Interview with Robin Heppell, of www.FuneralFuturist.com

Creative Memorial Folders with Photoshop - Craig Williams

Funeral director Craig Williams of McCalls Funeral Homes in Victoria, B.C. explains how creating service and memorial folders with Photoshop sets them apart. Interview by Funeral Trends Expert, Robin Heppell.

Creative Monuments - Robert Poncelet

Stone Mason Robert Poncelet of Stewart Monumental Works, Victoria, BC explains how a 100+ year old company stays on the “cutting edge” with personalizing monuments and grave markers. Interview by Funeral Management Consultant, Robin Heppell.

Personalizing Pre-Arrangements - Craig Williams

Funeral Director, Craig Williams of McCall Bros. Funeral Homes, Victoria, BC, explains how they allow pre-planning clients personalize their pre-arrangements.  Interview by Funeral Speaker, Robin Heppell.

Funeral Plans Canada - Pre-Conference Interviews

Funeral Plans-Canada is celebrating the 10th Anniversary of its Annual Conference - November 28-29, 2007 in Kitchener, Ontario. You can listen to pre-conference interviews with the all of the presenters:

• Sheila Nunn - Funeral Plans Canada - Host of the 10th Annual Sales Conference 
• Ron Downey - Total Performance Ltd.
• Dan Isard - Foresight Companies LLC
• Robin Heppell - Heppell Funeral Solutions
• Dr. Bill Webster - Centre for the Grief Journey

Future Interviews:

• Quinn Eagan - Preneed Funeral Programs

To register visit: http://funeralplans.net/Events.htm

For further information, please contact Tina Dietrich at 1-888-428-4444. The registration deadline is November 12th.

Communicating with Families - Don Henderson

Funeral director, Don Henderson of Henderson Funeral Home, Pekin, Illinois explains how communicating with families during the funeral arrangements allows him to create more meaningful funeral services. Interview by Funeral Speaker Robin Heppell.

Conversations with Jessica Mitford - Ron Hast

Publisher Ron Hast of Mortuary Management and Funeral Monitor reflects on his many conversations with Jessica Mitford. This 30 plus year dialogue started after Mitford wrote her 1963 expose of the funeral industry, American Way of Death. Hast shares his experience at Mitford’s memorial service as well as their last conversation together. Interview by Robin Heppell of FuneralFuturist.com.

Reception Center Ideas - Paula Staab-Polk

Funeral Director Paula Staab-Polk of Staab-Polk Memorial Home, Chatham, Illinois shares how she personalizes funeral services and receptions as well as using her reception center for weddings and other community events. Interview by Robin Heppell of FuneralFuturist.com.

Personalization Themes - Stephen Blair

Funeral Director Stephen Blair, of Blair & Sons Funeral Home, Smith Falls, Ontario shares how he and his brother take the personalization of a funeral service to another level by selecting a theme that is appropriate for the deceased and having that theme consistent on all personalized items. Interview by Robin Heppell of FuneralFuturist.com.