Chuck Gallagher: ABCs of Social Networking

February 26, 2010

Chuck Gallagher vice president of sales and marketing for American Funeral Financial talks about tapping into the social networking marketing opportunity during his presentation, “ABCs of Social Networking” at the 2010 ICCFA Annual Convention. Interview by Funeral Internet Consultant, Robin Heppell.

Go here for more ICCFA 2010 Pre-Convention Interviews

Eric Robuck: Internet Security 101

February 26, 2010

Eric Robuck president of WebCemeteries.com talks about understanding the types of attackers, the attacks they use and solutions you can employ to secure your business during his presentation, “Internet Security 101″ at the 2010 ICCFA Annual Convention. Interview by Funeral Website Consultant, Robin Heppell.

Go here for more ICCFA 2010 Pre-Convention Interviews

Nick Morgan: Authentic Communication

February 25, 2010

Dr. Nick Morgan of www.PublicWords.com of Boston, MA  talks about his presentation, Authentic Communication at the 2010 ICCFA Annual Convention.  Interview by Funeral Marketing Consultant, Robin Heppell.

Go here for more ICCFA 2010 Pre-Convention Interviews

Ze Frank: Facebook May Not Be The Answer

February 2, 2010

Social Media Guru, Ze Frank (and video blogger for Time.com) shares his thoughts about how social media may be approached by the funeral industry. Ze will be presenting “Facebook May Not Be The Answer”at the 2010 ICCFA Annual Convention. Interview by Funeral Internet Marketing Trainer, Robin Heppell.

Go here for more ICCFA 2010 Pre-Convention Interviews

Tara Hunt: Building Your Social Network with Social Capital

January 26, 2010

Tara Hunt author of The Whuffie Factor talks about how social media and the funeral industry can mesh together and about her presentation, “Building Your Social Network with Social Capital”at the 2010 ICCFA Annual Convention. Interview by Funeral Website Consultant, Robin Heppell.

Go here for more ICCFA 2010 Pre-Convention Interviews

ICCFA 2010 Convention: Joe Budzinski, Internal COO of ICCFA

January 19, 2010

Joe Budzinski, Internal COO of the ICCFA talks about the Technology Track and the other Programs at the ICCFA 2010 Convention with the Funeral Technology Track Chair, Robin Heppell. This is the first of Tech Track Tuesday Talks – more interviews to come each Tuesday leading up to the Convention.

Go here for more ICCFA 2010 Interviews.

For Convention details, visit www.ICCFAConvention.com.

Blair Nelsen talks about Funeral Business Models and Online Marketing for Funeral Homes

December 10, 2009

Blair Nelsen of Nelsen Funeral Homes in Richmond & Williamsburg, Virginia and the Cremation Society of Virginia talks about Funeral Business Models and Online Marketing for Funeral Homes.  Interview by Funeral Marketing & SEO Consultant, Robin Heppell. This interview is part of the Tributes.com Interview Series.

Ken Varner talks about Cypress Lawn and the Michael Jackson Service

July 10, 2009

Robin Heppell of www.FuneralFuturistWebsites.com talks with Ken Varner of www.CypressLawn.com about the operations at Cypress Lawn and also chat about the Michael Jackson service.  This interview is part of the Tributes.com Interview Series.

Jackie Huba chats about Creating Customer Evangelists

April 17, 2009

Jackie Huba, author of Citizen Marketers and Creating Customer Evangelists talks about her presentation of the same name at the 2009 ICCFA Annual Convention.  Interview by Funeral Web Strategist, Robin Heppell.

Go here for more ICCFA 2009 Pre-Convention Interviews

Frank Rosenacker talks about Funeral Pricing, Packaging, Itemization & Merchandise

April 17, 2009

Frank Rosenacker of Rosenacker & Associates in Cincinnati, Ohio talks about his presentation, Are You Priced for 2009? at the 2009 ICCFA Annual Convention.  Interview by Robin Heppell of Funeral Futurist Websites.

Go here for more ICCFA 2009 Pre-Convention Interviews

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