Nevin Mann about Funeral and Cemetery Staff

Funeral Gurus educates funeral directors and the public by having other funeral professionals share their experiences in funeral service and with funeral trends.
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Nevin Mann of West Laurel Hill Cemetery, Philadelphia, PA explains how his staff serves their client families. Interview by Funeral Consultant, Robin Heppell.

Poul Lemasters ICCFA Pre-Convention Interview

Poul Lemasters of Rosenacker & Associates located in Cincinnati, Ohio will be presenting, “Forms Management: Making Sense of the “Alphabet Soup” at the ICCFA Convention in San Diego. Interview by Funeral Business Consultant, Robin Heppell.

Go here for more ICCFA 2008 Pre-Convention Interviews

Ron Downey - FPC Pre-Convention Interview

Ron Downey of Total Performance Ltd. presents, “Starting at the Finish Line” at Funeral Plans Canada’s 10th Annual Sales Conference. For more pre-conference interviews, see the list of presenters - FPC 2007 Presenters.

Stephanie Peters NFDA Pre-Convention Interview 2007

Stephanie Peters of SESCO Management Consultants presents “Developing a Highly Productive and Professional Organization.” For more information about Stephanie Peters and SESCO Management Consultants, visit the website at: www.sescomgt.com

For more interviews, see the list of presenters - NFDA 2007 Presenters

Funeral Management Team Strategies - Mark Matthews

President Mark Matthews of Wiefels & Sons Funeral Directors, Palm Springs, California, discusses their management strategies to avoid burn-out for funeral home managers. Matthews explains their “team approach” to achieve management consistency as well as life balance for his staff.  Wiefels operate six funeral homes (mortuaries) in Southern California.  Interview by Robin Heppell of FuneralFuturist.com.