Dr. Robert Taylor: Organizational Dynamics & Personnel Management

April 14, 2009

Dr. Robert Taylor of the University of Memphis talks about his presentations, Organization Dynamics: Turning the Team You Have into the Team You Want and Personnel Management: Hiring and Motivating Your Staff at the 2009 ICCFA Annual Convention.  Interview by Funeral Management  Consultant, Robin Heppell.

Go here for more ICCFA 2009 Pre-Convention Interviews

Kimberly Gehlert NFDA Pre-Convention Interview 2007

September 18, 2007

Kimberly Gehlert of the Academy of Professional Funeral Service Practice presents “CFSP: A Must Have for your Professional Career” For more information about the Academy and the CFSP Designation, visit the website at: www.apfsp.com. Interview by Funeral Director, Robin Heppell, CFSP.


For more interviews, see the list of presenters – NFDA 2007 Presenters

Mortuary College Admissions – Tim Krause

June 26, 2007

Mortuary Science Program Coordinator Tim Krause of Carl Sandburg College, Galesburg, Illinois provides suggestions for those who are considering a career in Funeral Service and what they should know about applying to a Mortuary Science College. Interview by Robin Heppell of FuneralFuturist.com.

CFSP Designation – Kent Milroy

June 7, 2007

Funeral Director Kent Milroy, CFSP of W. Kent Milroy Funeral Homes, Port Elgin, Ontario, explains the importance of continuing education for funeral professionals and how the CFSP (Certified Funeral Service Practitioner) designation by the Academy of Professional Funeral Service Practice who recognizes funeral directors who have sought additional education and community involvement. Interview by Robin Heppell, CFSP of FuneralFuturist.com.

Job Interviews for Funeral Homes – Brad Scott

June 7, 2007

Funeral Director Brad Scott of R.S. Kane Funeral Home, Toronto, Ontario, shares some job application and interview basics for those wishing to start a career in Funeral Service. Interview by Robin Heppell of FuneralFuturist.com.

Facebook & Funeral Directors – Randy McCormick

June 6, 2007

Funeral Director Randy McCormick of Burquitlam Funeral Home, Coquitlam, BC shares how in retirement he connects and mentors younger funeral professionals in the Group he created called “Funeral Home 101″. Interview by Robin Heppell of FuneralFuturist.com.