Making Traditional Cremation Arrangements | Brandon Burningham | Memorial Mortuaries, Salt Lake City, Utah
April 27, 2009
Brandon Burningham of Memorial Mortuaries, Salt Lake City, Utah talks about being prepared for the rise in cremation by creating traditional packages. Interview by Funeral Strategy Expert, Robin Heppell.
Funeral Arrangement Interviews | Dale Clock | Life Story Network, Michigan
April 27, 2009
Dale Clock of Clock Life Story Funeral Home, Muskegon, Michigan shares his process of interviewing client families for funeral arrangements that create great life stories and meaningful services. Interview by Funeral Website Consultant, Robin Heppell.
Embalming & Preparation Room Management | Shun Newbern | Rose Hills Mortuary
April 26, 2009
Shun Newbern of Rose Hills Mortuary, in Whittier, California shares what some of the logistics are in managing one of the largest preparation rooms in North America . Interview by Funeral Marketing Expert, Robin Heppell.
Jackie Huba chats about Creating Customer Evangelists
April 17, 2009
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Jackie Huba, author of Citizen Marketers and Creating Customer Evangelists talks about her presentation of the same name at the 2009 ICCFA Annual Convention. Interview by Funeral Web Strategist, Robin Heppell.
Go here for more ICCFA 2009 Pre-Convention Interviews
Frank Rosenacker talks about Funeral Pricing, Packaging, Itemization & Merchandise
April 17, 2009
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Frank Rosenacker of Rosenacker & Associates in Cincinnati, Ohio talks about his presentation, Are You Priced for 2009? at the 2009 ICCFA Annual Convention. Interview by Robin Heppell of Funeral Futurist Websites.
Go here for more ICCFA 2009 Pre-Convention Interviews
David Johnson talks about Internet Leads and Sales
April 15, 2009
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David Johnson of TheFuneralSite.com in Kent, Washington talks about his joint presentation with Michael Turkiewicz of FuneralNet in Portland, Oregon, Internet Panel: Using Your Web Site to Generate Leads & Sales at the 2009 ICCFA Annual Convention. Interview by Robin Heppell of FuneralFuturist.com.
Go here for more ICCFA 2009 Pre-Convention Interviews
Joe Budzinski: ICCFA Internal Chief Operating Officer
April 14, 2009
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Joe Budzinski, the Internal Chief Operating Officer of the ICCFA talks about the direction of the Association, the new website including the ICCFA Cafe and the excitement leading up to the Annual Convention. Interview by Funeral Website Consultant, Robin Heppell.
Go here for more ICCFA 2009 Pre-Convention Interviews
Mark Krause: President of ICCFA
April 14, 2009
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Mark Krause of Krause Funeral Homes and Cremation in Milwaukee, Wisconsin and also the President of the ICCFA talks about his two presentations, Cremation Ethics and Funeral and Interment in China was well as reflecting on his year as the ICCFA President. Interview by Funeral Speaker, Robin Heppell.
Go here for more ICCFA 2009 Pre-Convention Interviews
Todd Van Beck & Robin Heppell talk about the ICCFA Convention
April 14, 2009
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Todd Van Beck and Robin Heppell chat about their upcoming presentations for the 2009 ICCFA Annual Convention. Todd’s presentation is The Assassination and Funeral of Abraham Lincoln and Rob’s is What’s Your Strategy. They also share their thoughts on the ICCFA as an association.
Go here for more ICCFA 2009 Pre-Convention Interviews
Dr. Robert Taylor: Organizational Dynamics & Personnel Management
April 14, 2009
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Dr. Robert Taylor of the University of Memphis talks about his presentations, Organization Dynamics: Turning the Team You Have into the Team You Want and Personnel Management: Hiring and Motivating Your Staff at the 2009 ICCFA Annual Convention. Interview by Funeral Management Consultant, Robin Heppell.
