More than Just After Care - Mark Smith

Funeral Gurus educates funeral directors and the public by having other funeral professionals share their experiences in funeral service and with funeral trends.
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Funeral director, Mark Smith of Amos Family Funeral Home, Shawnee, Kansas, talks about how their funeral home bridges the communication gap after the funeral service.  They have continuity from After Care, to Newsletters and to the Holiday Memorial Service facilitated by Darcie Sims.  Interview by Robin Heppell of FuneralFuturist.com.