Funeral Management Team Strategies – Mark Matthews

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President Mark Matthews of Wiefels & Sons Funeral Directors, Palm Springs, California, discusses their management strategies to avoid burn-out for funeral home managers. Matthews explains their “team approach” to achieve management consistency as well as life balance for his staff.  Wiefels operate six funeral homes (mortuaries) in Southern California.  Interview by Robin Heppell of FuneralFuturist.com.